Government Program Eligibility Interviewers
On the Job
Government Program Eligibility Interviewers determine whether an applicant qualifies for certain government program benefits, like social security, public housing, or unemployment.
Typical Work Tasks
People who work in this career often:
- Interview employees, customers, or others to collect information.
- Obtain personal or financial information about customers or applicants.
- Compile data or documentation.
- Provide information to coworkers.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Record information about legal matters.
- Explain regulations, policies, or procedures.
- Assist individuals with paperwork.
- Refer customers to appropriate personnel.
- Schedule appointments.
Typical Working Conditions
- Having telephone conversations.
- Frequent decision-making.
- Working indoors in environmentally controlled conditions.
- Dealing with external customers.
- The importance of being accurate or exact.
- Meeting strict deadlines.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.