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Customer Service Representatives

Talk directly with customers to provide information and respond to questions or complaints.

Quick Facts

Wages:

Below the statewide median
$18.11 / hour    Read more about wages

Outlook:

Below statewide average
Growth rate:  0.6%    Read more about outlook

Education:

High school diploma or equivalent is typical for entry. National Data

On the Job:

Typical Work Tasks
  • Prepare informational or reference materials.
  • Prepare research or technical reports.
  • Interview employees, customers, or others to collect information.
  • Refer customers to appropriate personnel.
Read more about the job

Job Title Examples:

Client Services Representative
Customer Service Specialist
Member Services Representative

See more job title examples

Read more about our data.