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The quotes below are about this issue:
General skills training topics include general soft skills training, project management, writing, and sales training.
"We use Society CPA or Accounting Train type training, some soft skill training." | Metro |
"It certainly has been a mind-shift in our organization. It's something that we've been concentrating on for at least the last five years—of making it more of a sales-oriented culture versus just a transaction-based culture. And you're right, there are two different mindsets [about what an employee prefers to focus on], and so it's been a little bit hard. And we've seen a bit of turnover in the last couple of years because people aren't willing to make that next step in terms of becoming more of a sales associate. We always look at that challenge, and we created our own in-house training program, and everybody goes through it on a quarterly basis." | Metro |
"We use some Benchmark Learning, the Science Museum of Minnesota as well as [others] for some more technical training. And then also project management training, and a couple of our staff members are going back for master's degrees so they're in college." | Metro |
"I can speak about our learning and development. It's something that we have found to be important to our employees, so we have built a new learning and development program, which includes soft skills training. We have a partnership will Skill Soft, so we have a lot internal trainings that employees can take at their own pace, when they want to." | Metro |