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Employer Quotes
The quotes below are from employers in this industry: Financial Services
They are talking about this topic: Needs & Challenges in Continuing Education
The quotes below are about this issue:
There is a need for incumbent training around verbal communication, sales, and writing.
| "Employer 1: When we hire a new student or a new staff member, we really just focus on the technical skills. The people skills aren't that important at that point because they're not dealing with clients. They don't have a lot of face-to-face interaction. But, as they get to three, five, seven years then that's when they have to really develop their people skills and learn how to communicate really clearly and accurately. And I think...and I'm just putting this together in my mind now...I wonder if that's what's scaring them off? Interviewer: If they change course at that time? Employer 1: They're saying, 'I'm never going to excel in this area. I see the need for it in our profession, but I don't have these skills.' Or they don't have the confidence to develop their people skills." |
Metro |
| "Employer: We use [lost in translation] for a majority of it. Otherwise we bring in—like last year we did a writing class. Interviewer: And did you do that at in-house? Employer: No. We went off-site because we don't have the facilities for that; we don't have a big enough place. So, there's definitely a need for some of these things." |
Metro |
| "It might be something that as professional in public accounting that we can help them with. Because to tell them that this is what you have to focus on for three straight years, and then to suddenly say, 'We're not advancing you because your people skills are not good' is problematic if we haven't been talking with them about the importance of those skills all along. So, the discussion brings up a good point because—let's be honest—in most public accounting firms we're not the best at providing feedback. We try. We have great intentions and great programs. We have the annual performance assessments, and we have all that kind of stuff set up. But we need actual communication with them on an ongoing basis. So, they probably just get frustrated at that point because we haven't been singing that song all along." | Metro |