Switchboard Operators

Operate telephone equipment to forward calls or relay messages.

Switchboard Operators operate telephone equipment or switchboards. They give information to callers and record messages.

Wages	$19.78 per hour on average
Outlook	The outlook is Poor
Education & Training	High School or less is typically required.
Related Programs (Current training programs available)	Data not available
On the Job	Work Activities Answer telephones to direct calls or provide information. Relay information between personnel. Maintain call records. Prepare documentation for contracts, transactions, or regulatory compliance. Prepare cash for deposit or disbursement. Sort mail. Monitor alarm systems. Greet customers, patrons, or visitors. Refer customers to appropriate personnel. Proofread documents, records, or other files to ensure accuracy.
Career Pathways	Administrative Support
Find Jobs	ZIP code Powered by MinnesotaWorks.net

 

Next Steps

• Learn about other careers in Business, Management, and Administration.
• Explore all careers.

 

This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.