Telephone Operators

Provide information to telephone customers.

Telephone Operators provide information to telephone customers. They may handle emergency calls, or help children or people with disabilities make phone calls.

Wages	$26.34 per hour on average
Outlook	Statewide data not available
Education & Training	High School or less is typically required.
Related Programs (Current training programs available)	Data not available
On the Job	Work Activities Enter information into databases or software programs. Search files, databases or reference materials to obtain needed information. Maintain call records. Sort mail. Calculate costs of goods or services. Assist disabled or incapacitated individuals. Assist individuals with paperwork. Answer telephones to direct calls or provide information. Discuss account status or activity with customers or patrons. Proofread documents, records, or other files to ensure accuracy.
Career Pathways	Administrative Support
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This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.