Correspondence Clerks

Write letters or emails in response to customers' questions or requests.

Correspondence Clerks write letters or emails in response to customers' questions or requests. Customers may need information about merchandise, billing problems, or poor service.

Wages	$24.93 per hour on average
Outlook	Statewide data not available
Education & Training	High School or less is typically required.
Related Programs (Current training programs available)	General Office Occupations and Clerical Services
On the Job	Work Activities Confer with coworkers to coordinate work activities. Provide information to coworkers. Obtain written authorization to perform activities. Read materials to determine needed actions. Prepare business correspondence. Prepare outgoing mail. Route mail to correct destinations. Check data for recording errors. Compile data or documentation. Prepare cash for deposit or disbursement.
Career Pathways	Administrative Support
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This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.