Receptionists and Information Clerks

Greet the general public and customers, answering questions or providing directions.

Receptionists and Information Clerks perform a variety of clerical tasks for companies. They may answer the telephone, give information to visitors or customers, or direct people where to go within the organization.

Wages	$17.21 per hour on average
Demand	High Demand
Outlook	The outlook is Poor
Education & Training	High School or less is typically required.
Related Programs (Current training programs available)	Receptionist
On the Job	Work Activities Operate computers or computerized equipment. File documents or records. Prepare business correspondence. Send information, materials or documentation. Respond to customer problems or complaints. Record personnel information. Sort mail. Answer telephones to direct calls or provide information. Provide notifications to customers or patrons. Greet customers, patrons, or visitors.
Career Pathways	Administrative Support
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This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.