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Switchboard Operators

Operate telephone equipment to forward calls or relay messages.

Quick Facts


Below the statewide median
$21.15 / hour    Read more about wages


Growth rate:  -22.7%    Read more about outlook


High School or less is typically required.

On the Job:

Typical Work Tasks
  • Answer telephones to direct calls or provide information.
  • Relay information between personnel.
  • Maintain call records.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
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Job Title Examples:

Administrative Assistant
Office Assistant
Telecommunications Clerk

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O*NET in-it

This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

Source: You can learn about our data sources in the About Us section.