General and Operations Managers
On the Job
General and Operations Managers make policies and plan how organizations will use resources. They work with a variety of staff members to manage the way a business operates.
Typical Work Tasks
People who work in this career often:
- Determine resource needs.
- Implement organizational process or policy changes.
- Direct financial operations.
- Direct organizational operations, projects, or services.
- Direct sales, marketing, or customer service activities.
- Manage construction activities.
- Manage environmental sustainability projects.
- Prepare staff schedules or work assignments.
- Monitor performance of organizational members or partners.
- Conduct employee training programs.
Typical Working Conditions
- Having face-to-face discussions.
- The freedom to determine tasks, priorities, and goals.
- Working with a group or team.
- Freedom to make decisions without supervision.
- Working indoors in environmentally controlled conditions.
- Responsibility for outcomes and results.
- Meeting strict deadlines.
- Being in situations in which conflicts arise.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.