Social and Community Service Managers
On the Job
Social and Community Service Managers plan or direct social service organizations' budgets, policies, program requirements, and benefits. They may direct social workers or counselors.
Typical Work Tasks
People who work in this career often:
- Represent the organization in external relations.
- Conduct opinion surveys or needs assessments.
- Interview employees, customers, or others to collect information.
- Establish interpersonal business relationships to facilitate work activities.
- Develop operating strategies, plans, or procedures.
- Develop organizational policies or programs.
- Maintain operational records.
- Prepare financial documents, reports, or budgets.
- Monitor performance of organizational members or partners.
- Coordinate special events or programs.
Typical Working Conditions
- Using e-mail.
- Working with a group or team.
- Working indoors in environmentally controlled conditions.
- Making decisions that impact co-workers or company results.
- The freedom to determine tasks, priorities, and goals.
- Responsibility for outcomes and results.
- Meeting strict deadlines.
- Dealing with unpleasant or angry people.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.