On the Job
Gaming Supervisors coordinate the activities of casino workers. They move around gaming areas and observe games. They make sure that stations and games are covered for each shift. They may explain game rules to patrons.
This career requires time standing, walking, or running.
Typical Work Tasks
People who work in this career often:
- Conduct amusement or gaming activities.
- Resolve customer complaints or problems.
- Communicate with management or other staff to resolve problems.
- Train service staff.
- Assign duties or work schedules to employees.
- Manage budgets for personal services operations.
- Supervise service workers.
- Maintain financial or account records.
- Prepare operational reports or records.
- Maintain knowledge of business operations.
Typical Working Conditions
- Having face-to-face discussions.
- Working indoors in environmentally controlled conditions.
- Dealing with external customers.
- Frequent decision-making.
- The importance of being accurate or exact.
- Dealing with unpleasant or angry people.
- Responsibility for outcomes and results.
- Exposure to sounds or noise levels that are distracting or uncomfortable.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.