Start a new search

Ushers and Ticket Takers

On the Job

Ushers and Ticket Takers help patrons at entertainment events. They collect tickets and passes, hand out programs, help people find their seats, and search for lost articles when necessary.

Physical Demands

This career requires time standing, walking, or running.

Typical Work Tasks

People who work in this career often:

Resolve customer complaints or problems.
Assist individuals with special needs.
Greet customers, patrons, or visitors.
Mediate disputes.
Provide attraction or event information to patrons.
Provide patrons with directions to locales or attractions.
Sell products or services.
Prepare operational reports or records.
Monitor environment to ensure safety.
Clean facilities or work areas.

Typical Working Conditions

Frequent contact with others.
Working indoors in environmentally controlled conditions.
Dealing with external customers.
Standing.
Dealing with unpleasant or angry people.
Exposure to sounds or noise levels that are distracting or uncomfortable.
The importance of being accurate or exact.
Freedom to make decisions without supervision.

This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

Source: You can learn about our data sources in the About Us section.

READY TO EXPLORE CAREERS?

Ushers and Ticket Takers

On the Job

Physical Demands

Typical Work Tasks

Typical Working Conditions