Counter and Rental Clerks
On the Job
Counter and Rental Clerks take orders in person for repairs, rentals, or services. They may tell customers about different options, accept money, and give change.
Typical Work Tasks
People who work in this career often:
- Answer customer questions about goods or services.
- Maintain records of sales or other business transactions.
- Prepare sales or other contracts.
- Calculate costs of goods or services.
- Sell products or services.
- Gather customer or product information to determine customer needs.
- Examine condition of property or products.
- Greet customers, patrons, or visitors.
- Explain financial information to customers.
- Explain technical product or service information to customers.
Typical Working Conditions
- Having telephone conversations.
- Having face-to-face discussions.
- Working indoors in environmentally controlled conditions.
- Working with a group or team.
- Frequent decision-making.
- Dealing with unpleasant or angry people.
- The importance of being accurate or exact.
- Exposure to sounds or noise levels that are distracting or uncomfortable.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.