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Customer Service Representatives

On the Job

 

Customer Service Representatives interact with customers on behalf of an organization. They may solve customers' problems, take orders, or process returns.

 

Typical Work Tasks

People who work in this career often:


Typical Working Conditions

 

O*NET in-it

This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

 

Source: You can learn about our data sources in the About Us section.




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