On the Job
Interviewers interview people by telephone, mail, or in person. They work with people to complete forms, applications, or surveys. They may ask specific questions and record answers. Their job does not involve interviewing people about loans or government program eligibility (see Loan Interviewers and Clerks or Government Program Eligibility Interviewers).
Typical Work Tasks
People who work in this career often:
- Interview employees, customers, or others to collect information.
- Obtain personal or financial information about customers or applicants.
- Check data for recording errors.
- Compile data or documentation.
- Verify accuracy of financial or transactional data.
- Code data or other information.
- Prepare research or technical reports.
- Answer telephones to direct calls or provide information.
- Confer with coworkers to coordinate work activities.
- Analyze operational or research data.
Typical Working Conditions
- Having telephone conversations.
- Working indoors in environmentally controlled conditions.
- The importance of being accurate or exact.
- Working with a group or team.
- Meeting strict deadlines.
- Dealing with unpleasant or angry people.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.