New Accounts Clerks
On the Job
New Accounts Clerks interview people who are opening accounts at financial institutions. They explain the services that are available to customers.
Typical Work Tasks
People who work in this career often:
- Enter information into databases or software programs.
- Respond to customer problems or complaints.
- Interview employees, customers, or others to collect information.
- Obtain personal or financial information about customers or applicants.
- Compile data or documentation.
- Sell products or services.
- Execute sales or other financial transactions.
- Type documents.
- Discuss goods or services information with customers or patrons.
- Explain regulations, policies, or procedures.
Typical Working Conditions
- Having telephone conversations.
- Working indoors in environmentally controlled conditions.
- Dealing with external customers.
- Frequent decision-making.
- The importance of being accurate or exact.
- Dealing with unpleasant or angry people.
- Meeting strict deadlines.
- Sitting.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
