Cargo and Freight Agents
On the Job
Cargo and Freight Agents are responsible for routing shipments of materials through airline, train, and trucking terminals and shipping docks.
Typical Work Tasks
People who work in this career often:
- Calculate shipping costs.
- Calculate shipping costs.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Record shipping information.
- Maintain current knowledge related to work activities.
- Examine documents to verify adherence to requirements.
- Verify shipping documentation.
- Enter information into databases or software programs.
- Provide notifications to customers or patrons.
- Analyze shipping information to make routing decisions.
Typical Working Conditions
- Having telephone conversations.
- The freedom to determine tasks, priorities, and goals.
- Sitting.
- Working indoors in environmentally controlled conditions.
- Freedom to make decisions without supervision.
- Meeting strict deadlines.
- Dealing with external customers.

This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.