Postal Service Clerks
On the Job
Postal Service Clerks receive letters and packages. They sell stamps, find parcels for customers, and examine mail to make sure it has the correct postage.
This career requires time standing, walking, or running.
Typical Work Tasks
People who work in this career often:
- Respond to customer problems or complaints.
- Obtain written authorization to perform activities.
- Verify shipping documentation.
- Adjust office equipment to ensure proper operation.
- Store items.
- Sort mail.
- Maintain financial or account records.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Explain regulations, policies, or procedures.
- Calculate shipping costs.
Typical Working Conditions
- Frequent contact with others.
- Working indoors in environmentally controlled conditions.
- Dealing with external customers.
- The importance of being accurate or exact.
- Dealing with unpleasant or angry people.
- Exposure to sounds or noise levels that are distracting or uncomfortable.
- Meeting strict deadlines.
- Making decisions that impact co-workers or company results.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.