Insurance Claims and Policy Processing Clerks
On the Job
Insurance Claims and Policy Processing Clerks prepare paperwork for insurance companies. They process new insurance policies, changes to existing policies, and claims forms. They review records and update them with new information.
Typical Work Tasks
People who work in this career often:
- Enter information into databases or software programs.
- Review customer insurance information.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Enter information into databases or software programs.
- Check data for recording errors.
- Compile data or documentation.
- Interview employees, customers, or others to collect information.
- Obtain personal or financial information about customers or applicants.
- Verify accuracy of financial or transactional data.
- Answer telephones to direct calls or provide information.
Typical Working Conditions
- Using e-mail.
- Sitting.
- Repeating the same physical or mental task without stopping for periods of time.
- Working indoors in environmentally controlled conditions.
- Frequent decision-making.
- Working with a group or team.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
