General Office Clerks
On the Job
General Office Clerks perform a wide variety of clerical duties. To do their job, they may need to understand particular systems or procedures. They answer telephones, file documents, maintain records, manage office equipment, or answer customers' questions.
Typical Work Tasks
People who work in this career often:
- Confer with coworkers to coordinate work activities.
- Provide information to coworkers.
- Search files, databases or reference materials to obtain needed information.
- Execute sales or other financial transactions.
- File documents or records.
- Send information, materials or documentation.
- Maintain inventory records.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Record information from meetings or other formal proceedings.
- Transcribe spoken or written information.
Typical Working Conditions
- Having telephone conversations.
- Working indoors in environmentally controlled conditions.
- The importance of being accurate or exact.
- Working with a group or team.
- Sitting.
- Meeting strict deadlines.
- Making decisions that impact co-workers or company results.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
