Food Service Managers
Skills & Knowledge
Most Important Skills for Food Service Managers
- Monitoring Performance—Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Being Aware of Others—Being aware of others' reactions and understanding why they react as they do.
- Coordinating with Others—Adjusting actions in relation to others' actions.
- Learning New Things—Understanding the implications of new information for both current and future problem-solving and decision-making.
- Managing People—Motivating, developing, and directing people as they work, identifying the best people for the job.
- Managing Time—Managing one's own time and the time of others.
- Thinking Critically—Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Helping Others—Actively looking for ways to help people.
- Reading—Understanding written sentences and paragraphs in work related documents.
- Speaking—Talking to others to convey information effectively.
Most Important Knowledge Areas for Food Service Managers
- Customer and Personal Service—Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Education and Training—Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Administration and Management—Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Production and Processing—Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Food Production—Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Sales and Marketing—Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Clerical—Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Personnel and Human Resources—Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- English Language—Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics—Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Different careers may be a good fit for your personality or interests. This career is:
- Enterprising—Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional—Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Learn more about your interests. Take the MnCareers Interest Assessment.
Describe Your Skills
People who have worked in this career typically perform the following tasks. These statements can help a prospective employer understand what you can do, on a resume or during an interview.
- Working directly with the public.
- Collecting information from different sources.
- Using computers.
- Communicating with supervisors, co-workers, or people that work under you.
- Training and teaching other people.
- Monitoring information from a variety of sources to find problems.
- Organizing, planning, and prioritizing work.
- Overseeing and controlling resources.
Careers that Use Similar Skills
The following careers use skills, knowledge, and abilities that are similar to those used for Food Service Managers.
- Lodging Managers
- Chefs and Head Cooks
- Supervisors of Personal Service Workers
- Supervisors of Food Preparation and Serving Workers
- Supervisors of Helpers, Laborers, and Material Movers
- Supervisors of Retail Sales Workers
- Industrial Production Managers
- Supervisors of Housekeepers and Janitors
- Supervisors of Transportation and Material-Moving Workers
- General and Operations Managers
View more careers in the Hospitality and Tourism cluster
View more careers in the Restaurants and Food and Beverage Services pathway
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.