Lodging Managers
Skills & Knowledge
Most Important Skills for Lodging Managers
- Helping Others—Actively looking for ways to help people.
- Listening—Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Managing People—Motivating, developing, and directing people as they work, identifying the best people for the job.
- Negotiating—Bringing others together and trying to reconcile differences.
- Persuading Others—Persuading others to change their minds or behavior.
- Speaking—Talking to others to convey information effectively.
- Writing—Communicating effectively in writing as appropriate for the needs of the audience.
- Being Aware of Others—Being aware of others' reactions and understanding why they react as they do.
- Learning New Things—Understanding the implications of new information for both current and future problem-solving and decision-making.
- Managing Time—Managing one's own time and the time of others.
Most Important Knowledge Areas for Lodging Managers
- Customer and Personal Service—Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Clerical—Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Personnel and Human Resources—Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Sales and Marketing—Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Administration and Management—Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Education and Training—Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language—Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics—Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Psychology—Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Interests
Different careers may be a good fit for your personality or interests. This career is:
- Enterprising—Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional—Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Learn more about your interests. Take the MnCareers Interest Assessment.
Describe Your Skills
People who have worked in this career typically perform the following tasks.
These statements can help a prospective employer understand what you can do, on a resume or during an interview.
- Communicating with supervisors, co-workers, or people that work under you.
- Making decisions or solving problems.
- Training and teaching other people.
- Collecting information from different sources.
- Identifying information by categorizing, comparing, or detecting changes in circumstances or events.
- Using computers.
- Coordinating the work or activities of other people.
- Communicating with people outside your organization.
Careers that Use Similar Skills
The following careers use skills, knowledge, and abilities that are similar to those used for Lodging Managers.
View more careers in the Hospitality and Tourism cluster
View more careers in the Lodging pathway
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
