Restaurant Hosts and Hostesses
Skills & Knowledge
Most Important Skills for Restaurant Hosts and Hostesses
- Helping Others—Actively looking for ways to help people.
- Coordinating with Others—Adjusting actions in relation to others' actions.
- Being Aware of Others—Being aware of others' reactions and understanding why they react as they do.
- Listening—Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking—Talking to others to convey information effectively.
- Persuading Others—Persuading others to change their minds or behavior.
- Negotiating—Bringing others together and trying to reconcile differences.
- Thinking Critically—Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Learning New Things—Understanding the implications of new information for both current and future problem-solving and decision-making.
- Managing Time—Managing one's own time and the time of others.
Most Important Knowledge Areas for Restaurant Hosts and Hostesses
- Customer and Personal Service—Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language—Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Food Production—Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Sales and Marketing—Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Public Safety and Security—Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Communications and Media—Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Administration and Management—Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Education and Training—Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Mathematics—Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Interests
Different careers may be a good fit for your personality or interests. This career is:
- Enterprising—Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Social—Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Learn more about your interests. Take the MnCareers Interest Assessment.
Describe Your Skills
People who have worked in this career typically perform the following tasks.
These statements can help a prospective employer understand what you can do, on a resume or during an interview.
- Working directly with the public.
- Communicating with supervisors, co-workers, or people that work under you.
- Creating and maintaining interpersonal relationships.
- Identifying information by categorizing, comparing, or detecting changes in circumstances or events.
- Collecting information from different sources.
- Making decisions or solving problems.
- Monitoring information from a variety of sources to find problems.
- Resolving conflicts or negotiating with people.
Careers that Use Similar Skills
The following careers use skills, knowledge, and abilities that are similar to those used for Restaurant Hosts and Hostesses .
View more careers in the Hospitality and Tourism cluster
View more careers in the Restaurants and Food and Beverage Services pathway
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
