Shipping, Receiving, and Traffic Clerks
Skills & Knowledge
Most Important Skills for Shipping, Receiving, and Traffic Clerks
- Reading—Understanding written sentences and paragraphs in work related documents.
- Listening—Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Monitoring Performance—Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Speaking—Talking to others to convey information effectively.
- Thinking Critically—Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Coordinating with Others—Adjusting actions in relation to others' actions.
- Making Decisions—Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing—Communicating effectively in writing as appropriate for the needs of the audience.
- Being Aware of Others—Being aware of others' reactions and understanding why they react as they do.
- Managing Time—Managing one's own time and the time of others.
Most Important Knowledge Areas for Shipping, Receiving, and Traffic Clerks
- Clerical—Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Education and Training—Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Customer and Personal Service—Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language—Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Transportation—Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Production and Processing—Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Administration and Management—Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Public Safety and Security—Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Mathematics—Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Interests
Different careers may be a good fit for your personality or interests. This career is:
- Conventional—Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic—Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Learn more about your interests. Take the MnCareers Interest Assessment.
Describe Your Skills
People who have worked in this career typically perform the following tasks.
These statements can help a prospective employer understand what you can do, on a resume or during an interview.
- Collecting information from different sources.
- Communicating with supervisors, co-workers, or people that work under you.
- Documenting or recording information.
- Handling and moving objects.
- Performing general physical abilities.
- Organizing, planning, and prioritizing work.
- Keeping up-to-date with new knowledge.
- Identifying information by categorizing, comparing, or detecting changes in circumstances or events.
Careers that Use Similar Skills
The following careers use skills, knowledge, and abilities that are similar to those used for Shipping, Receiving, and Traffic Clerks.
View more careers in the Business, Management, and Administration cluster
View more careers in the Warehousing and Distribution Center Operations pathway
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
