Skills & Knowledge
Most Important Skills for Mail Clerks
- Coordinating with Others—Adjusting actions in relation to others' actions.
- Monitoring Performance—Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Operating Equipment—Controlling operations of equipment or systems.
- Thinking Critically—Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Listening—Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking—Talking to others to convey information effectively.
- Writing—Communicating effectively in writing as appropriate for the needs of the audience.
- Being Aware of Others—Being aware of others' reactions and understanding why they react as they do.
- Making Decisions—Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Managing Time—Managing one's own time and the time of others.
Most Important Knowledge Areas for Mail Clerks
- Customer and Personal Service—Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language—Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical—Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Education and Training—Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Mathematics—Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Administration and Management—Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Law and Government—Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Public Safety and Security—Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Economics and Accounting—Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Different careers may be a good fit for your personality or interests. This career is:
- Conventional—Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic—Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Learn more about your interests. Take the MnCareers Interest Assessment.
Describe Your Skills
People who have worked in this career typically perform the following tasks. These statements can help a prospective employer understand what you can do, on a resume or during an interview.
- Performing general physical abilities.
- Handling and moving objects.
- Communicating with supervisors, co-workers, or people that work under you.
- Collecting information from different sources.
- Controlling machines and processes.
- Identifying information by categorizing, comparing, or detecting changes in circumstances or events.
- Inspecting equipment, structures, or materials to find or fix problems.
- Compiling, calculating, tabulating, or otherwise processing information.
The following careers use skills, knowledge, and abilities that are similar to those used for Mail Clerks.
- Sewing Machine Operators
- Inspectors, Testers, Sorters, Samplers, and Weighers
- Shoe and Leather Workers and Repairers
- Packaging and Filling Machine Operators
- Shipping, Receiving, and Traffic Clerks
- Coil Winders, Tapers, and Finishers
- Team Assemblers
- Industrial Truck and Tractor Operators
- Postal Service Mail Sorters
- Print Binding and Finishing Workers
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.