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Telephone Operators

Provide information to telephone customers.

Quick Facts


Below the statewide median
$18.61 / hour    Read more about wages


Growth rate:  -22.6%    Read more about outlook


High School or less is typically required.

On the Job:

Typical Work Tasks
  • Enter information into databases or software programs.
  • Search files, databases or reference materials to obtain needed information.
  • Maintain call records.
  • Sort mail.
Read more about the job

Job Title Examples:

411 Directory Assistance Operator
Customer Service Assistant

See more job title examples

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Source: You can learn about our data sources in the About Us section.