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Telephone Operators

Provide information to telephone customers.

Quick Facts


National Data
$18.89 / hour    Read more about wages


National Data
Growth rate:  -25.4%    Read more about outlook


High School or less is typically required.

On the Job:

Typical Work Tasks
  • Enter information into databases or software programs.
  • Search files, databases or reference materials to obtain needed information.
  • Maintain call records.
  • Sort mail.
Read more about the job

Job Title Examples:

411 Directory Assistance Operator
Customer Service Assistant

See more job title examples

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O*NET in-it

This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

Source: You can learn about our data sources in the About Us section.