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Insurance Claims and Policy Processing Clerks

Process new insurance policies or change existing policies.

Quick Facts


Below the statewide median
$23.90 / hour    Read more about wages


Growth rate:  1.4%    Read more about outlook


High School or less is typically required.

On the Job:

Typical Work Tasks
  • Enter information into databases or software programs.
  • Review customer insurance information.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Enter information into databases or software programs.
Read more about the job

Job Title Examples:

Claims Service Representative
Customer Service Representative (CSR)
Claims Representative

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O*NET in-it

This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

Source: You can learn about our data sources in the About Us section.