Customer Service Representatives
Talk directly with customers to provide information and respond to questions or complaints.
Quick Facts
Wages: |
Below the statewide median $22.26 / hour Read more about wages |
Outlook: |
Shrinking
Growth rate: -1.2% Read more about outlook |
Education: |
High School or less is typically required. |
On the Job: |
Typical Work Tasks
|
Job Title Examples: |
Client Services Representative Customer Service Specialist Member Services Representative See more job title examples |
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Wages & Outlook
Typical Wages
Wages listed below are for a variety of experience and education levels. Make sure that you research the typical entry-level education and work experience and training requirements for this occupation.
This career pays below the statewide median wage.
Wages for Customer Service Representatives *
U S |
$15.66 | $18.76 | $23.34 |
|---|---|---|---|
Minnesota |
$17.81 | $22.26 | $25.48 |
Central Minnesota |
$16.48 | $19.3 | $23.5 |
Northeast Minnesota |
$15.62 | $19.22 | $23 |
Northwest Minnesota |
$16.53 | $19.73 | $23.25 |
Southeast Minnesota |
$17.46 | $20.02 | $24.4 |
Southwest Minnesota |
$16.41 | $19.29 | $24.3 |
Seven County Mpls-St Paul, MN |
$18.36 | $22.9 | $26.73 |
* "Low" indicates 25% of workers earn less and 75% earn more.
"Median" indicates 50% of workers earn less and 50% earn more.
"High" indicates 75% of workers earn less and 25% earn more.
Employment
In Minnesota, there are 58340 workers employed in this very large career.
Where do Customer Service Representatives most often work?
- Insurance Carriers and Related Activities
- Administrative and Support Services
- Professional, Scientific, and Technical Services
- Management of Companies and Enterprises
- Merchant Wholesalers, Durable Goods
Current Demand
This career is currently in very high demand.
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