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Employer Quotes
The quotes below are from employers in this industry: Transportation
They are talking about this topic: Occupation-Specific Skills
The quotes below are about this issue:
Knowledge of manufacturer-specific parts and service is important.
| "I think there needs to be a partnership. These students come out with basic knowledge, but it needs to be model-specific. Everybody's got their own scan tools. Everybody's got their own diagnostic procedures. You can work on a Chevrolet, but you're not going to go fix a BMW. It's not going to work. So they need the manufacturers to also step up with the educators and help provide model-specific training because they do have just the very basics. I mean, the schools, you can't hardly expect them to provide all the electronics for all the different makes and models. We're asking to give us better technicians, but on the other hand, they can't teach them. There are too many variables. So there needs to be a partnership. Toyota used to have the T10 program, which I think was very successful. So those things need to be tested." | Central |
| "Q: So, for the folks that you are hiring, what do you end up having to train them on maybe more than you wish you did? What kind of skills are you looking for in those weak candidates that they're not coming in with? A: Pretty much everything. I'm not trying to be funny about it, but skills coming out of the schools are some of the basics, and when they get to working on a particular brand of vehicle, some of those things are so specific that they need to have additional training at the stores. And most of your manufacturers have pretty good training programs that in order to meet certain levels, you have to go through and do certain testing." |
Central |
| "But I'd love to see a factory specific type training for Toyota, Chrysler or whatever it is, even a heavy truck for those folks as well." | Central |
| "It seems like in the nature of the new car world anyway, the expertise they need is so specific. I mean, you could leave my shop and go work for him and you're going to start all over because you've got to forget everything you used to know at BMW and start all over with GM. I think what's important is the aptitude." | Metro |
| "I mean, network communication, everything is different [by car manufacturer]. Everything. The way a car's electronics function, they are more different than similar, I would say, in a lot of cases. Some more so than others. And then I have to deal with all of those things. And to try to get somebody to know how to do all of this." | Northwest |
| "Q: So it would help you out if people would have [manufacturer-specific] certification coming in? A: Definitely. Q: And then you'd look at hiring them over someone else possibly? If they had that certification? A: Oh, definitely. But it'd be difficult for any school to prepare a particular student for a particular brand." |
Northwest |
| "Even if you have a student that graduated from a computer program getting into a dealership atmosphere, you're still starting from ground one. You're still investing the money. You're still going through the whole two-year process of trying to get what's required by manufacturers." | Northwest |
| "Q: So looking at how we can better prepare the new people coming in, are there specific things that you're looking for? A: Manufacturer-specific certification." |
Northwest |
| "And even if we were to get [a qualified technician], the odds of them having any kind of Honda or Chrysler experience, or be a certified Ford technician, is pretty low." | Northwest |