- Plan Your Education
- Explore Education Options
- Prepare for College
- Pay for College
- Apply to College
- How to Choose a Major
- Education Search Tools
Employer Quotes
The quotes below are from employers in this industry: Health Care
They are talking about this topic: Needs & Challenges in Continuing Education
The quotes below are about this issue:
Incumbents need additional training in soft skills areas, such as leadership, supervision, interpersonal communication, cross-generational communication, adaptation, customer service, and goal-setting. Additional training is also needed to enhance technical skills. This includes topics such as basic computer programs and technology, electronic medical records, dementia care, and ER care. Additional refresher courses are also needed for nurses re-entering the workforce.
| "We're seeing that some of the nurses that have been here longer find the technological changes to be a big thing. Like, we changed our patient medical records a few years ago, and when we did that, it was really a challenge for some of our nurses." | Metro |
| "Employer 1: I think you adjust the lines of the supervision and delegation. We use the two-year degree people, too, so if there was some way they could go back—not necessarily toward a BSN, but learning how to do delegation and supervision type skills. Employer 2: Yeah, so maybe it's just a couple classes. Employer 1: They might still be an LPN, but they would have stronger leadership skills. Employer 2: Yeah, so they can just get stronger at those pieces they might have gotten if they continued, but they don't have to go do the whole degree." |
Metro |
| "The latest trend in health care is customer service. And, you know, when I became a nurse, it wasn't to provide customer service. But now that's the majority of my job." | Metro |
| "From a lab perspective, I'm fortunate because I have very tenured staff, 30 years. A lot of them will retire on me eventually. It's getting them to think about goals. They don't have a goal. They just come to work and do their job because this is just a job. So, it's getting them to see that goals are important, even if the goal is simply sharing their knowledge. I keep trying to figure out how to get some of our more specialized folks to share their knowledge so that those new staff, those new students, can get up to speed quicker. But that's really hard to harness—to have them think about what needs to be in a procedure. What can you put in a procedure? It's so specialized you have to see it to understand it." | Metro |