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Employer Quotes

The quotes below are from employers in this industry: Health Care

They are talking about this topic: General Skills

 

The quotes below are about this issue:
Many employers feel that an increasing number of students are entering nursing due to high salaries or an interest in technology (as opposed to the primary goal of helping people). Employers feel such workers do not exhibit the expected level of care for patients and their families. Therefore, entry-level hires need stronger skills in patient care and communication. This includes increasing their ability to be hospitable, advocate for patients, anticipate needs, resolve conflict and communicate effectively.

Employer Quote Region
"They need to understand the need for individualized person-centered care." Northwest
"Build that understanding and that awareness into their basic skill set of establishing rapport and introducing themselves to the client. Those first few moments are critical. That awareness is huge." Northwest
"They want all the bells and whistles and all the technology that they can have. And the more technology you throw at new nurses, the more they just gobble it up. They just love it. But dealing with maybe death and dying, family issues, crisis—that's where it's very challenging for them. And sometimes, the longer they're going through their orientation, they get to a point where they're like, 'Oh, my gosh, I didn't realize I was going to be doing all this, and my patient never talks to me...' You know, it's difficult when a family is in crisis. That's really a tough one for students." Northwest
"Employer 1: I think as far as the clinical skills—definitely—those skills are there. But, nowadays, many nursing homes are swinging away from the medical model. It's more of a social model. So, that brings a new light on nursing, too.

Question: So, are you saying that we've got to have more of these students in this new nursing home model? When you study to be a nurse, do you specifically say that you want to work in a nursing home? Or in a hospital? Or a...?

Employer 1: You get it all. From OB, to med-surg, to nursing home, you get it all. You do rotations.

Question: But it sounds like the nurse that's going to work in a nursing home is going to need a whole different skill set?

Employer 1: They need strengths in soft skills. It's a social—it's a medical model, but it has a very social model feel to it. It deals with families and [lost in translation].

Question: And is the social aspect becoming more important?

Employer 1: Absolutely.

Employer 2: Yeah.

Employer 1: It is very important."
Northwest
"We're blending the social model and the medical model very well right now; we're trying to keep that social feel and that home feel." Northwest
"It's got to be a combination. Traditionally, nursing homes were based on a very medical model of care, but a huge culture change has moved it toward this very social model of care. There still has to be the foundation of medical skills that meet the needs of the patients, but we look at our residents in a more holistic view of care—so, they don't come in as a hip fracture, but as Sally. And Sally has this whole history. We look at the whole patient and the whole family." Northwest