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Provide technical assistance to computer users.

Computer User Support Specialists answer questions or resolve computer problems for people on the telephone, electronically, or in person. They may help with questions about software, hardware, printing, e-mail, and other problems.

Wages	Data not available
Outlook	Data not available
Education & Training	Associate's degree is needed for entry.
Related Programs (Current training programs available)	Agricultural Business Technology/Technician Computer Support Specialist Medical Office Computer Specialist/Assistant
On the Job	Work Activities Install computer hardware. Install computer software. Resolve computer software problems. Conduct research to gain information about products or processes. Read documents to gather technical information. Collaborate with others to determine design specifications or details. Collaborate with others to resolve information technology issues. Update knowledge about emerging industry or technology trends. Document operational activities. Modify software programs to improve performance.
Career Pathways	Information Support and Services
Similar Careers	Computer Operators Broadcast Technicians Computer, ATM, and Office Machine Repairers
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This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.