Career Detail | MyMnCareers | CAREERwise Education

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Provide information to telephone customers.

Telephone Operators provide information to telephone customers. They may handle emergency calls, or help children or people with disabilities make phone calls.

Wages	$26.34 per hour on average
Outlook	Statewide data not available
Education & Training	High School or less is needed for entry.
Related Programs (Current training programs available)
On the Job	Work Activities Enter information into databases or software programs. Search files, databases or reference materials to obtain needed information. Maintain call records. Sort mail. Calculate costs of goods or services. Assist disabled or incapacitated individuals. Assist individuals with paperwork. Answer telephones to direct calls or provide information. Discuss account status or activity with customers or patrons. Proofread documents, records, or other files to ensure accuracy.
Career Pathways	Administrative Support
Similar Careers	Medical Records and Health Information Technicians Bill and Account Collectors Court, Municipal, and License Clerks
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This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.