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Customer Service Representatives


Talk directly with customers to provide information and respond to questions or complaints.

Customer Service Representatives interact with customers on behalf of an organization. They may solve customers' problems, take orders, or process returns.

Wages $20.10 per hour on average  
Outlook The outlook is Poor
Education & Training High School or less is needed for entry.
Related Programs (Current training programs available)
On the Job Work Activities
Career Pathways Consumer Services
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This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.