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Operate telephone equipment to forward calls or relay messages.

Switchboard Operators operate telephone equipment or switchboards. They give information to callers and record messages.

Wages	$19.78 per hour on average
Outlook	The outlook is Poor
Education & Training	High School or less is needed for entry.
Related Programs (Current training programs available)
On the Job	Work Activities Answer telephones to direct calls or provide information. Relay information between personnel. Maintain call records. Prepare documentation for contracts, transactions, or regulatory compliance. Prepare cash for deposit or disbursement. Sort mail. Monitor alarm systems. Greet customers, patrons, or visitors. Refer customers to appropriate personnel. Proofread documents, records, or other files to ensure accuracy.
Career Pathways	Administrative Support
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This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.