On the Job
Lodging Managers plan and direct the operations of hotels, motels, and other organizations that provide lodging and accommodations.
Typical Work Tasks
People who work in this career often:
- Confer with organizational members to accomplish work activities.
- Coordinate operational activities with external stakeholders.
- Implement organizational process or policy changes.
- Conduct employee training programs.
- Interview employees, customers, or others to collect information.
- Provide basic information to guests, visitors, or clients.
- Resolve customer complaints or problems.
- Schedule product or material transportation.
- Hire personnel.
- Develop operating strategies, plans, or procedures.
Typical Working Conditions
- Having telephone conversations.
- Using e-mail.
- Working with a group or team.
- The freedom to determine tasks, priorities, and goals.
- Responsibility for outcomes and results.
- Frequent decision-making.
- Meeting strict deadlines.
- Working indoors in environmentally controlled conditions.
- Being in situations in which conflicts arise.
- High levels of competition.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.