Credit Counselors
On the Job
Credit Counselors educate people and organizations on the best ways to use money and debt. They may give advice on loans, budgeting, mortgages, or bankruptcy.
Typical Work Tasks
People who work in this career often:
- Interview clients to gather financial information.
- Prepare contracts or other transaction documents.
- Prepare financial documents.
- Correspond with customers to answer questions or resolve complaints.
- Correspond with customers to answer questions or resolve complaints.
- Disburse funds from clients accounts to creditors.
- Verify accuracy of financial information.
- Verify accuracy of records.
- Verify application data to determine program eligibility.
- Examine financial records.
Typical Working Conditions
- Sitting.
- Using e-mail.
- Frequent decision-making.
- The freedom to determine tasks, priorities, and goals.
- Working with a group or team.
- Meeting strict deadlines.
- Dealing with unpleasant or angry people.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
