Gaming Surveillance Officers and Gaming Investigators
On the Job
Gaming Surveillance Officers and Gaming Investigators patrol and protect casino property. They watch for illegal or irregular activities, like cheating or theft. They may use one-way mirrors above the casino floor or in the cashier's cage.
This career requires good eyesight.
Typical Work Tasks
People who work in this career often:
- Record operational or environmental data.
- Discuss performance, complaints, or violations with supervisors.
- Monitor operations to ensure compliance with safety or security policies or regulations.
- Observe individuals' activities to gather information or compile evidence.
- Compile data or documentation.
- Compile operational data.
- Inspect equipment or systems.
- Inspect facilities or equipment to ensure specifications are met.
- Inspect materials or equipment to determine need for repair or replacement.
- Train employees in proper work procedures.
Typical Working Conditions
- Working indoors in environmentally controlled conditions.
- Having telephone conversations.
- The importance of being accurate or exact.
- Working with a group or team.
- Making decisions that impact co-workers or company results.
- Frequent decision-making.
- Being in situations in which conflicts arise.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.