On the Job
Slot Supervisors work in casinos. They oversee the activities of slot department workers. They handle and settle any complaints players may have. They verify and pay off jackpots, and reset slot machines after payoffs.
This career requires time standing, walking, or running.
Typical Work Tasks
People who work in this career often:
- Operate gaming equipment.
- Resolve customer complaints or problems.
- Respond to customer inquiries.
- Communicate with management or other staff to resolve problems.
- Supervise service workers.
- Monitor operational quality or safety.
- Monitor patron activities to identify problems or potential problems.
- Prepare operational reports or records.
- Clean facilities or equipment.
- Enforce rules or regulations.
Typical Working Conditions
- Working indoors in environmentally controlled conditions.
- Dealing with external customers.
- Frequent contact with others.
- Exposure to sounds or noise levels that are distracting or uncomfortable.
- The importance of being accurate or exact.
- Freedom to make decisions without supervision.
- Dealing with unpleasant or angry people.
- Responsibility for outcomes and results.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.