Supervisors of Personal Service Workers
On the Job
Supervisors of Personal Service Workers coordinate the work of personal service workers, such as flight attendants, hairdressers, or caddies.
Typical Work Tasks
People who work in this career often:
- Monitor operational quality or safety.
- Resolve customer complaints or problems.
- Maintain professional knowledge or certifications.
- Arrange facility schedules.
- Schedule appointments.
- Assign duties or work schedules to employees.
- Manage budgets for personal services operations.
- Supervise service workers.
- Evaluate employee performance.
- Develop plans for programs or services.
Typical Working Conditions
- Frequent contact with others.
- Working indoors in environmentally controlled conditions.
- Working with a group or team.
- Responsibility for outcomes and results.
- Freedom to make decisions without supervision.
- The freedom to determine tasks, priorities, and goals.
- Meeting strict deadlines.
- Standing.
- Being in situations in which conflicts arise.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
