Supervisors of Retail Sales Workers
On the Job
Supervisors of Retail Sales Workers directly oversee the work of sales employees. They may handle purchasing or accounting tasks as well as supervisory duties.
Typical Work Tasks
People who work in this career often:
- Train sales personnel.
- Answer customer questions about goods or services.
- Assign duties or work schedules to employees.
- Coordinate sales campaigns.
- Supervise sales or support personnel.
- Monitor market conditions or trends.
- Monitor sales activities.
- Monitor work areas to provide security.
- Sell products or services.
- Greet customers, patrons, or visitors.
Typical Working Conditions
- Having face-to-face discussions.
- Working with a group or team.
- Working indoors in environmentally controlled conditions.
- Freedom to make decisions without supervision.
- Meeting strict deadlines.
- The freedom to determine tasks, priorities, and goals.
- Responsibility for others' health and safety.
- Dealing with unpleasant or angry people.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.