Supervisors of Non-Retail Sales Workers
On the Job
Supervisors of Non-Retail Sales Workers directly supervise sales workers who are employed in non-retail establishments. They may also perform duties like budgeting, accounting, or hiring and firing.
Typical Work Tasks
People who work in this career often:
- Discuss design or technical features of products or services with technical personnel.
- Contact current or potential customers to promote products or services.
- Gather customer or product information to determine customer needs.
- Assign duties or work schedules to employees.
- Coordinate sales campaigns.
- Supervise sales or support personnel.
- Explain technical product or service information to customers.
- Train sales personnel.
- Monitor sales activities.
- Develop marketing plans or strategies.
Typical Working Conditions
- Having telephone conversations.
- Using e-mail.
- Working indoors in environmentally controlled conditions.
- The freedom to determine tasks, priorities, and goals.
- Freedom to make decisions without supervision.
- Responsibility for outcomes and results.
- Meeting strict deadlines.
- Dealing with external customers.
- Being in situations in which conflicts arise.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.