On the Job
Dispatchers manage delivery schedules based on company orders. They track the location of employees and equipment, and they figure out what type and how many employees are needed to complete deliveries.
Typical Work Tasks
People who work in this career often:
- Provide information to coworkers.
- Relay information between personnel.
- Schedule operational activities.
- Select resources needed to accomplish tasks.
- Maintain operational records.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Track goods or materials.
- Coordinate operational activities.
- Distribute materials to employees or customers.
- Order materials, supplies, or equipment.
Typical Working Conditions
- Having telephone conversations.
- Working with a group or team.
- Frequent decision-making.
- The importance of being accurate or exact.
- Responsibility for outcomes and results.
- Working indoors in environmentally controlled conditions.
- Meeting strict deadlines.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.