On the Job
Flight Attendants provide service on commercial flights, making sure that passengers are comfortable and safe. They greet passengers, check tickets, explain safety equipment, and serve food or drinks.
This career requires time standing, walking, or running.
Typical Work Tasks
People who work in this career often:
- Assist customers to ensure comfort or safety.
- Assist others during emergencies.
- Assist passengers during vehicle boarding.
- Provide first aid or rescue assistance in emergencies.
- Clean vehicles or vehicle components.
- Resolve issues affecting transportation operations.
- Inspect aircraft or aircraft components.
- Inspect facilities to ensure compliance with safety, quality, or service standards.
- Receive information or instructions for performing work assignments.
- Provide transportation information to passengers or customers.
Typical Working Conditions
- Working with a group or team.
- Frequent contact with others.
- Close physical proximity with other people.
- Exposure to sounds or noise levels that are distracting or uncomfortable.
- Freedom to make decisions without supervision.
- Dealing with unpleasant or angry people.
- Responsibility for others' health and safety.
- Exposure to disease or infections.
- The freedom to determine tasks, priorities, and goals.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.