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Employer Quotes
The quotes below are from employers in this industry: Transportation
They are talking about this topic: Current Continuing Education
The quotes below are about this issue:
The most common areas of knowledge or skills that incumbent workers need as part of their ongoing training include new product technology, new vehicle technology, manufacturer-specific certifications, customer service, hazardous waste management, ergonomics and leadership training.
| "I would say electronic stuff and computer stuff is probably the most important thing to work on for ongoing training. Product knowledge." | Central |
| "It's generally, too, what you sell. We have electronic vehicles now that may be different than manuals here. So we've got specific training on our vehicles. And as a vehicle progresses or changes, you will have new training that goes along with it annually. And technicians have to go through this—or they don't necessarily have to—but the manufacturer would definitely like them to do it. But a lot of it we have at the stores. We want to keep these guys current." | Central |
| "We've done some customized machine shop training out at [a technical college] during the summer when it's available." | Central |
| "Q: Where do you send [incumbents] to get customer service training? A: An employer's association or some other online tools." |
Central |
| "That's pretty much ongoing with the product, yearly training, and online training. Nonstop. New product." | Central |
| "My perspective is that manufacturing does a pretty good job of dealing with the state-of-the-art technology, the newer technology that's coming out and keeping us up to speed with training. So we've got that luxury." | Metro |
| "I mean, this industry has always involved an ongoing commitment to continuing education, just by continuing technological evolvement of the vehicles." | Metro |
| "If the technician doesn't want to learn or gather that new technical information, he's not going to survive. He won't be working there because [technology is] advancing so quickly." | Metro |
| "You can call it continuous education. I send them to classes a couple times a month." | Metro |
| "So at one of our core training facilities there are classes offered?we also have non-industry specific leadership training." | Northwest |
| "You know what, in the industry that we're in working with new car manufacturers, obviously [we need] continued training. There are certain things that are required. The technicians [need] to be certified at certain levels or skill categories in order to perform. If they're not, we simply don't get paid for it. If we have technicians that are not certified in that particular area, [and] fix a car under warranty, the manufacturer looks at it and says, 'your tech wasn't trained, we're not going to pay.' So we're out of money. So basically you don't have a choice." | Northwest |
| "Well, we start them in the quick lube, and we work them, and they can work up to be an A-Tech. Then they've got to do the Honda training." | Northwest |
| "[We do] basic training...it's the connection directly to the driver. We need to have crystal clear communication with them." | Southwest |
| "Q: I'm guessing you have hazardous materials, ergonomics, those types of issues. Do have formal training for that, do you do that in-house? A: Yeah. We do." |
Southwest |