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Employer Quotes
The quotes below are from employers in this industry: Information Technology (IT)
They are talking about this topic: General Skills
The quotes below are about this issue:
Consultation skills are essential for IT professionals since they must work directly with clients to assess and resolve technical issues in an efficient, professional manner. They must be able to clearly communicate technical ideas to stakeholders who may have less technological knowledge, and they must be able to effectively manage conflict.
| "The customer service skills—that's a big part of our entry-level positions—we place them in our help desks and that kind of molds them into our company. So, we want to make sure that they have those abilities, but we've struggled finding well-rounded applications." | Central |