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The quotes below are about this issue:
Employers use a variety of modalities for ongoing education, including using online training; bringing in manufacturer representatives for training; and sending employees to hands-on factory training. Relatively few employers mentioned using universities or technical colleges for continuing education.
"We've done some customized machine shop training out at [a technical college] during the summer when it's available." | Central |
"It comes from the manufacturer as far as web-based on the computer. Basically live classes over the Internet, as well as hands-on training at certain areas." | Central |
"From a parts end, we actually have factory reps come into locations and invite our customers, technicians to come in to get direct factory training to help keep up with it." | Central |
"Q: Where do you send [incumbents] to get customer service training? A: An employer's association or some other online tools." |
Central |