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The quotes below are about this issue:
Cultural sensitivity and awareness training are increasingly important. This may include language training and generational training as well.
"Earlier we were talking about the sensitivity between generations. I think sensitivity and understanding among folks—there are all kinds of differences, whether it's generational differences or cultural differences or age differences. And age difference beyond just the fellow co-workers, but also the ages of patients, that sensitivity as our population's getting older, so understanding their needs. We are much more of a mixed society, perhaps less so in the northeast here, but nonetheless there are different cultures, different backgrounds, and different traditions coming together. And so any help that fosters inclusivity—that fosters an appreciation of differences and builds that into a curriculum—I think would be a powerful thing." | Northeast |