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The quotes below are about this issue:
Interpersonal communication and teamwork are frequently cited as crucial skills for new hires; these skills are often lacking.
"Some of our hires are entry-level production assemblers, and they're working in a team. I've thought, 'When did we stop teaching reading?' You know, for work instructions? When did we stop teaching people those skills?" | Southwest |
"I have to say, the two students that we have from the Right Skills Now program at [MnSCU college] were well-prepared and dressed appropriately versus machinists that I've interviewed that are more experienced. I mean, I'm not expecting machinists to show up in a suit. That's not the issue. It's more, again, communication skills. They may have technical skills, but maybe they can't explain to a production supervisor what the issues are with a machine." | Southwest |